PS1 — Nanoscale, nanostructured and porous materials Prof.
Over the last couple of years, conversing in everyday language with our digital devices has become relatively commonplace with the advent of widely used digital concierge services like Siri, Google Now, and Amazon Echo.
These bots will ultimately be unleashed on a all of the visible digital data in existenceb apply vast computing power and cutting-edge algorithms to make sense of it all, and c provide the ability to use this knowledge to converse with us about the world in a deeply meaningful way.
Siri on Apple devices, the conversational UX I use most, has been able to handle increasingly complex and useful queries over the years, often aided by deep smarts from 3rd party services like Wolfram Alpha.
Siri is a good example of the overall progress of general purpose chatbots, but it — and the others like it — are really just the tip of the iceberg. How Chatbots Will Impact Online Community How will the rise of chatbots with AI affect the most important new digital environments for our organizations, online communities and enterprise social networks?
I wondered this recently, in particular how it might affect the highly strategic and valuable role of community management. Why would chatbots help with digital leadership roles like community management? By being connected to the global activity stream and then assisting in the most fundamental — and therefore most common — community management scenarios.
But are chatbots for community management — and other domains of digital engagement — really going to happen? In fact, an employee from Cognizant even chimed into the above Twitter conversation that they are actually working on this.
A smart chatbot to aid in community management will likely do volumes to improve the effectiveness of online communities, which are still getting short shrift in terms of investment in the professional skills needed to manage and facilitate them well.
There are also high value scenarios for chatbots connected to the e-commerce especially, an area that Facebook was careful to emphasize at F8.
Chatbots will likely contribute to some digital noise as well, but filtering has proven effective in general for social environments in recent years. Overall, the emerging ensemble of conversational technologies is going to offer a compelling new access point to digital value for the average people in a very substantial way.
I will be adding smart chatbots to my upcoming enterprise tech watchlist on ZDNet as well.Get an answer for 'what is the character of eliza doolittle?' and find homework help for other Pygmalion questions at eNotes Discuss the transformation of Eliza.
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